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Product and stock availability

All details, specifications, prices and credit terms are accurate at time of publication, but are subject to change. Sizes are approximate. All drawings, images, descriptive material, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods and services, in order to assist your purchasing decision. The illustrations of colours and covers shown are representative only and may differ from those in our stores. Prices exclude accessories unless otherwise stated.

Products are subject to availability. As there is a delay between the time when your order is submitted, and the time when the order is accepted and processed, the stock available may change. If a product you have ordered becomes out of stock before we process the order butafter we have processed the payment we shall notify you as soon as possible.

If the product is out of stock www.etcuae.com will allow a refund of payment or you may choose a different product for the same price subject to availability.

Order processing

All orders submitted through www.etcuae.com are subject to our acceptance. ETC is entitled to cancel or terminate the obligations to fulfill any order, for any reason, with or without notice and shall not be liable to any party for such termination or cancellation.

Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

  • Failed customer validation checks or inability to obtain authorization for your payment
  • Products ordered are out of stock
  • Pricing or product description error
  • System failure

Delivery Policy

Not all products or areas are eligible for delivery; if your order is not eligible for delivery ETC shall notify you as soon as possible and you must pick up the order at one of our stores.

We are unable to provide specific times for delivery. All delivery dates are given in good faith but are subject to all matters beyond our control including acts of God, strikes, lockouts and delays by suppliers.

Please note that your delivery may take longer during holidays, sales, weekends, or other busy periods.

 

Return Policy

We Emirates Tower Computers thank you for your purchase. We are committed to ensuring your experience with us is always a pleasant one. If you have any issue or change of mind you may return this item within 3 days from the original purchase date for a full refund or exchange.

Returned items should be accompanied by the original receipt, unused, and in the original packaging with all applicable accessories and components. Consumables and opened media products are nonreturnable. ETC the right to examine the products to validate the return.

Installations

ETC is not responsible for installations, masonry, electrical or fixing work associated with installation and any costs associated with that type of work will have to be paid by, the customer, if required.

Extended Warranty

Extended warranty contract is only valid if:

  • The product is purchased new from us and has a ETC initial warranty.
  • The product is for domestic and personal use only. Extended warranty Cover is not valid on products intended or used for commercial, rental or profit generation purposes. Office products such as facsimile machines and computers are covered for home office use only.

Errors and omissions

Any errors or omissions in any catalogue, sales literature, price list, dispatch note, invoice or documentation or information issued in print or posted online which is available electronically on our website by ETC from time to time shall be subject to correction without liability on ETC part.

ETC reserves the right to correct all or any errors or inaccuracies and change or update information on this website at any time without notice, including prices and availability of products.

Legal Notice

This site is owned and operated by ETC and its subsidiary companies. All copyright and/or database right in the material on the site (the "content") belongs to ETC or its licensors. You may print or download to a local hard disk a reasonable amount of the content for your personal use but only in the form made available by ETC on the site. You may not otherwise copy, distribute, sell or publish any of the content without prior written permission. The site includes a number of trademarks (for example the "ETC" logo). By making the trade marks available on this site, Courts is not granting you any license to use them. You may not, without the written permission of ETC "mirror" any material contained in this site on any other server. This permission will terminate automatically if any of the terms or conditions is breached. Upon termination, you will immediately destroy any downloaded and printed materials. Unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The content on the site is only for general information and use. You should check with your local ETC store for the availability of specific products, services and promotions in your area. Reference to any products, services and promotions on the site does not imply or warrant that these products, services or promotions will be available at any time in your particular location. Participation in any promotions may also be restricted to a particular country or locality. The content of the site should not be used as the sole basis for your decision to buy any particular product and you should check that a particular product is suitable for your requirements before confirming your order. ETC will check all content of its site, but does not guarantee its accuracy or availability and disclaim all and or any liability to the full extent possible in each jurisdiction in respect of your use of the content of the ETC website.